Why messages under 200 kilobytes are suddenly quarantined or access to them is denied?
This applies to F-Secure Anti-Virus for Microsoft Exchange 6.30 and 6.30 Service Release 1 with Spam Control enabled on any of the supported platforms. This problem occurs because of a change in the spam database structure change. F-Secure released a new spam database on October 13th, 2004. A hotfix is required to enable the spam database updates to continue – see more information about this below in a separate FAQ about F-Secure Content Scanner Server 6.40 Hotfix 2. After installing the hotfix the product works normally until the F-Secure Content Scanner Server is restarted, for example in a reboot. After that the product will report scanning error of all the incoming SMTP e-mails smaller than 200 kilobytes. This will result all the incoming SMTP mails being quarantined or the access to them is denied, depending on which version and hotfix is installed: Quarantined: • F-Secure Anti-Virus for Microsoft Exchange 6.30 (the original release) Access Denied: • F-Secure Anti-Virus for Micros
