Why isn TIMEs videos working on my web browser or smartphone?
If a TIME.com video isn’t working in your web browser, first make sure your browswer is up-to-date by downloading the latest version. We also suggest you download the latest version of the Flash plug-in. You can also try to clear your cache (found in the “history” or “preferences” section of a lot of browsers), as you may be viewing an area of the site that has since been updated, but your browser is showing you an older version. TIME videos are coded so that they should work on all devices, including your iPhone or iPad.