Why isn there any notifying tone when dial up a video call?
There are relative settings in the Mobile LIVECam. As an administrator, you can set the switch of the notifying tone on/off by initializing an SMS command. back to top • Why is there echo when using the Mobile LIVECam in some places? It happens when the volume is too high or your handset is too close to the Mobile LIVECam. back to top • Why can’t the handset display the main menu and/or control the Mobile LIVECam by sending SMS? It is because your number is not the Administrator Number. Only the Administrator Number can set the parameters of the Mobile LIVECam. back to top • Why can’t the video call be connected when the Mobile LIVECam works properly? Please check whether your handset is roaming or if you have subscribed to the Call Number Non-Display service. If you receive the SMS prompt:” The Access List reaches its limit, you can’t be connected.” At this time, you can press “CLEAR’ button to clear the 19 numbers saved in the Mobile LIVECam except the Administrator Number, or delete
