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Why isn the “View Database Records of Imported Sequences (View Records)” function working correctly?

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Why isn the “View Database Records of Imported Sequences (View Records)” function working correctly?

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Occasionally we reindex our databases on different keys, and when that happens the key that is tied to the sequence in your session is not correct. Also, sometimes the databases can become corrupt. Try searching for that sequence and reimporting it if you really need this feature to work. If it still is failing after you try that, please submit a bug report. • Why is the Biology Workbench very slow? This could be due to many factors, but the most likely explanation is that there is a problem (bottleneck) in the Internet between your site and the San Diego Supercomputer Center. If you notice this happening quite often, it probably is worth sending a bug report so that we can see if it is a problem on our end or on your end. • Why were the sequences I selected not the sequences that were used by the program I chose? In most cases, the way around this is to try not using the back button on your web browser when in the Biology Workbench. Be sure you always get back to the tool menus by hit

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