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Why isn the USB port on my ToughTech working?

April 26, 2017FireWire firewire 400 firewire hard drive USB usb port usb2 working

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Why isn the USB port on my ToughTech working?

1 Answer

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FireWire works fine. A: Check the USB cable connector that inserts into the ToughTech. The TT’s USB port is deeply set, and some USB cable connectors do not extend outward far enough to make a good connection. This is not usually a problem for the USB cable included with the product.