Why isn Return Receipt (Disposition Notification Request) a feature in Entourage?
The reason why is that it’s an almost useless feature which gives people false assurances, always a bad thing: 1) It doesn’t work when the receiving email client does not have an automatic service that sends a reply. (Not only Entourage – there are many, many other other email clients which don’t reply.) Therefore, if you don’t get a reply you may incorrectly think it wasn’t received, 2) It doesn’t tell you that the recipient read the message anyway, only that his email client received it. Therefore when you get the reply you may incorrectly believe that he read it when he hasn’t. So – bad both ways round. It’s a really feeble protocol, and good that Entourage does not (pretend to) implement it. The fact that Outlook implements it is an indication that the Outlook developers, unlike the Entourage developers, seem to think that everybody else in the world uses Outlook, which they don’t. The Entourage developers, being on a “minority” platform, know better, and are smarter in not impleme