Why isn official Adobe support available for the new profiles and DNG Profile Editor?
Because they are currently being released as part of a public beta process (i.e., in experimental mode, if you prefer). Official technical support will be available once these profiles are finalized. In the meantime, we have put together this FAQ, online tutorials, and documentation to help you get started with both the profiles and DNG Profile Editor. You are also encouraged to post questions in the User-To-User forums (see the links at the bottom of this page).