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Why isn’t my email alias or email address retrieving all my Porpoise profiles in the Porpoise Conversion Tool?

April 26, 2017Alias conversion email email address isn’t porpoise Profiles retrieving Tool

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Why isn’t my email alias or email address retrieving all my Porpoise profiles in the Porpoise Conversion Tool?

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A7. Your Porpoise profiles may be saved under your email alias or under one or more of your email addresses. You need to use the same email alias or email address that you used when you originally set up the Porpoise profile. You may need to try all the variations on your email address to locate all your profiles for conversion.