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Why isn my Direct 3Dview or FaceScan working/loading?

April 26, 2017facescan loading working

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Why isn my Direct 3Dview or FaceScan working/loading?

1 Answer

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Posted

First of all, the Direct 3Dview and FaceScan files work best on a PC using Internet Explorer. At this time these files cannot be viewed on a Mac. There also may be certain restrictions that exist on the machine you are using. In the case of not loading, your computer may not allow ActiveX downloads. This download is necessary in order to view the files. If you have any further questions/problems with these files, please contact Mark Ludwig mludwig@dirdim.com.