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Why isn my CasJobs Command-Line (CL) tool working?

April 26, 2017CL command-line Tool working

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Why isn my CasJobs Command-Line (CL) tool working?

1 Answer

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Two common problems with the CL tool are the Java version compatibility and network problems due to either an incorrect config.casjobs file or your local proxy or firewall setting. The CL tool is currently only compatible with Java SDK v1.5 or higher (v1.6 recommended). If you are using a compatible version of Java, and it is still not working (e.g. giving you the error “Error retrieving host info.”), then you need to contact the Help Desk (see Contact link below) with the contents of your config file and information about your proxy and firewall settings.