Why is there is no magnetic attraction between the magnet and strike plate with my new magnetic lock?
First, be sure the lock is being powered by a DC source and that polarity is correct (RED to positive DC BLACK to negative DC). If the Magnalock is wired in reverse polarity, it won’t be damaged, but it will not operate. Second, if the unit continues to appear dead, it must be electrically checked with an Ammeter. It must be powered with the correct input voltage and checked to see if it draws the specified current. If the unit meters correctly, then the magnet body is operating properly and the problem must lie in the mounting of the strike. First, check the strike and magnet face to see if something is interfering with a flat fit. Second, the strike must be allowed to float around the rubber washer stack which must be on the strike center mounting screw. The magnet then pulls it into flat alignment. If the strike is mounted too rigidly, proper alignment can’t occur and the lock won’t hold. To correct the problem, try loosening the strike mounting screw to see if the lock then holds p
