Why is there a water system shutdown?
Due to growth in OMWD, there are several of projects underway that involve water main extensions. When new mains are tied into old lines, it’s necessary to shut down some sections so the pipes can be joined. We regret the inconvenience that this situation causes for our customers. The duration of each shutdown is kept to the minimum necessary to complete the work. Coordination meetings and site preparation are performed in advance so that the job proceeds as smoothly as possible. Every attempt is made to notify each customer as to the nature and extent of the shutdown. On rare occasions, pipeline failures occur due to aging of pipes or damage by contractors. When these events happen, it’s sometimes necessary to perform an emergency shutdown of a section of pipe to avoid injury or property damage. In these instances, we make every effort to notify customers. Unfortunately, due to the critical nature of the event, we are sometimes unable to provide advance notice of the shutdown.
