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Why is there a wait at certain times to talk to someone in the call center regarding benefit questions?.

benefit Call center certain talk times wait
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Why is there a wait at certain times to talk to someone in the call center regarding benefit questions?.

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LACERA is committed to providing you with the best customer service possible. However, there are times when our call center staff is inundated with member questions on new retirement legislation or policies that are periodically enacted.

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