Why is there a fee to load transit benefits to my Clipper card every month?
MTC’s contractor, who operates Clipper, charges third-party benefits administrators (like WageWorks and Commuter Check) a monthly per-account fee to process and load transit benefits orders directly to their customers’ Clipper cards. Some third-party administrators may pass along this monthly processing fee to their clients (employers) and some of those employers may choose to pass the fee along to their employees. The fee will only be charged if you choose to have your order loaded directly to your Clipper card and you accept the fee when you place your transit benefits order. You can choose not to pay the fee and order transit vouchers or have your benefits loaded to a commuter debit card instead. Check with your employer or transit benefits provider to find out what option is available where you work. Transit vouchers may be loaded onto Clipper cards at any Clipper retailer – you can find a complete list of locations on our website at clippercard.com/retail. We always recommend you
