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Why is there a difference in the cost of submitting a repair online vs. over the phone?

April 26, 2017COST online phone Repair vs

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Why is there a difference in the cost of submitting a repair online vs. over the phone?

1 Answer

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When you submit a request for a console repair online (rather than over the phone), it costs Microsoft less to process your repair. We pass that cost savings onto you when you submit your repair online.