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Why is there a difference between the official exchange rate and the rate charged by SafeDinar.com?

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Why is there a difference between the official exchange rate and the rate charged by SafeDinar.com?

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The official rate is the rate that is set by the Central Bank of Iraq, in Iraq. The difference in price between the official rate and what we charge represents the price that we pay (which is substantially above the official rate), the expense associated with transporting it out of Iraq and into the United States, the costs associated with storing, insuring, marketing and shipping it and our profit.

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