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Why is the Web Sales Support Team number only given at the end of the booking?

April 26, 2017booking given sales support TEAM web

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10 Posted

Why is the Web Sales Support Team number only given at the end of the booking?

1 Answer

0

10 Posted

The helpline is specifically for those that have already booked via the website and have a problem with that booking. Please also check the help section that appears at the top of any of the journey planning or retailing pages of the site for further assistance and FAQs. The Web Sales Support Team can also be contacted at fgw@custhelp.com. All other enquiries should be directed to the Customer Services Team who will be happy to assist. You may contact them by using the Contact Us form.