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Why is the University eliminating the ability to book Amtrak rail travel through American Express?

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Why is the University eliminating the ability to book Amtrak rail travel through American Express?

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Given the limited value provided by a travel agent when purchasing an Amtrak ticket, the level of service does not warrant the payment of service fees. This is especially true since there are several other convenient options for acquiring a ticket with no fees attached, such as purchasing Amtrak tickets on-line or at the Amtrak kiosk in Houston Hall.

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