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Why is the shipping cost missing in the PayPal invoice?

April 26, 2017COST invoice MISSING Paypal shipping

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Why is the shipping cost missing in the PayPal invoice?

1 Answer

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• If the shipping cost is missing, it is likely you have shipping profiles set in your PayPal profile. You will need to adjust your PayPal account settings. If the item has already sold or shipped, you can go to your PayPal account and click on “request money” to send a corrected invoice to the buyer. • To adjust your PayPal profile: Step 1: Sign in PayPal at www.paypal.com Step 2: Go to My Account -> Profile -> Shipping calculations (under the Selling Preferences column) Step 3: Select the Shipping Method and click Edit Step 4: Select Yes for “Use the shipping fee in the transaction instead of my calculator’s settings” and press Save Changes. • Please note that if you have not set up any Shipping Calculations in PayPal, the default is to override shipping methods per transaction (you should not need to change anything). Also note that the above instructions are for www.paypal.com; other country-specific versions of PayPal may differ slightly.