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Why is the scanner rejecting my test forms and ‘Paper Skew’ appears in the display?

April 26, 2017appears display forms rejecting scanner Test

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Why is the scanner rejecting my test forms and ‘Paper Skew’ appears in the display?

1 Answer

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Please make sure the test forms are flush down against the scanner and are not lifting when being sent through the scanner. Try calibrating the scanner if it continues to happen. If the scanner continues to reject your test forms and ‘Paper Skew’ is still appearing in the display, contact Technical Support at 800.827.9219.