Why is the price on my ticket sometimes lower than the price I paid through Eservus?
When the price printed on the ticket is lower than the price you paid, it is usually because our supplier has printed the group rate, before service charges. Our suppliers charge us a service charge and the Eservus service charge is usually 10-15%. Our selling price is almost always lower than the box-office price (the two main exceptions are concert tickets and Toronto Maple Leafs tickets, which are not sold to Eservus at a discount). Regular box-office prices are posted on the Eservus web site beside our selling prices; this is the price you would pay if you purchased through the box office. This policy usually applies to tickets for events staged by Mirvish Productions.
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