Why is the material cost non-refundable?
In a niche business such as this, people do flake out on payment, which leaves me to eat the cost of materials and the labor I’ve already invested in it. That is unfair to both me and other potential clients, because I could have used that time to work on a commission where someone would pay me. If I make the material cost non-refundable, clients are more likely to pay the rest when Im done.
