Why is the logon screen is requesting a Temporary Key?
A Temporary Key entry field will display if one has been requested within the last hour. This field will no longer display once you have successfully logged into MemberConnect. You may either enter the Temporary Key received via a text message or email or if you remember your Secondary Password simply enter your Account Number and Access Code then click continue leaving the Temporary Key field blank. If you use the Temporary Key you will then be given the ability to change your Security settings including your Secondary Password. If you left the Temporary Key blank then you will be sent to the Secondary Password Onscreen Keyboard to complete the logon. In both cases you will also be given the opportunity to Authenticate the computer.