Why is the hose so stiff on the Loveless Ash fireplace vacuum?
The hose is a bit unwieldy because it is made to handle the possibility of warm coals and embers. It is flame retardant. It should be positioned so that the hose has a natural curve from the vacuum to the nozzle that is put inside of the stove or fireplace. The customer should not position the vacuum so that a kink forms in the hose or else it will cut off the suction. The motor is cooled by external air so if the nozzle does become clogged, it will not damage the motor. I dont have any suction with the fireplace vacuum. Usually, the reason for poor suction is that the vacuum has been used and a crust of ash has formed on the outside of the primary filter and it cannot breathe properly. The customer assumes that the vacuum is then not working. Cleaning procedure for filters – Remove the brass nipple and cap from the top of the lid and then raise the metal rod or “NOGGLE” approximately inch and rock it from side to side so that the ash that has collected on the outside of the primary fi
