Why is the epass login being reintroduced to access My Service Canada Account online services?
When My Service Canada Account was first launched in November 2006 with epass, there were technical issues that affected the performance of My Service Canada Account and the ability of clients to access the services within the portal. A decision was made in January 2007 to revert to offering My Service Canada Account and its EI and CPP/OAS online services as was done prior to enabling epass so that clients could still use the services. Since that time, steps have been taken to correct the problems and rigorous testing of the systems has proven that Service Canada can once again offer a single point of access for clients to view and update their information for selected EI, CPP and OAS online services.
