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Why is the device undetectable from the Windows “Device Manager” or the “Unplug or Eject Hardware” box?

April 26, 2017Box device device manager undetectable unplug or eject hardware Windows

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Why is the device undetectable from the Windows “Device Manager” or the “Unplug or Eject Hardware” box?

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The device does not show up in the Windows “Unplug or Eject Hardware” dialogue box. The device shows up in Windows “Device Manager” as a generic USB hub. This generic USB hub has no ID strings, and is indistinguishable from the generic USB hub found in 90% of all USB hubs, 90% of all Macintosh USB keyboards, and 30% of all IBM-PC keyboards. If any software (such as a virus scanner) attempted to detect this generic USB hub, it would also flag warnings on 90% of USB hubs, 90% of all Macintosh USB keyboards, and 30% of all IBM-PC keyboards. In short, there is no way to detect the device via software. When the menu is displayed, the device shows up in “Device Manager” as a temporary external USB keyboard. This temporary USB keyboard is completely removed from “Device Manager” once the menu is exited.