Why is the Department of Motor Vehicles always staffed by rude angry people with no social skills?
It isn’t always. Also you have to realize in most customer service jobs, especially in a government job, you get all kinds of rude people, who think that everything that has gone wrong with their situation is your fault. Think of how much abuse they take, for re-instatemetns, clerical errors etc. that were all made at a master division probably over 100 miles away. After about the thousandth time it would probably get montantnous to you and you might get defensive!
