Why is the C4210 not holding a charge or charging?
A. Check the following: 1. Make sure both LED indicators on the base stays on when the handset is on the cradle. If not, the handset is probably not making good contact with the base charger. The two metal contacts on the base for charging the handset may have been pushed too far into the base. One or both contacts may not be making contact with the handset. Ask the user to check and make sure it protrudes from the plastic. Both contacts should be free to spring back and forth. 2. Unplug the A/C adapter from the back of the base of the phone then plug it back in (be sure the plug goes in all the way). 3. Let the handset die down all the way. (Do this by unplugging the phone cord from the back of the base, this is to ensure the phone line does not stay busy) then push talk on the handset (this will keep the handset on and run the battery down faster) and keeping the handset off the charger for at least 24 hours). After the handset has died down, reconnect telephone line; recharge the ha
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