Why is the 9-1-1 calltaker asking me so many questions?
Seconds save lives. The more questions 9-1-1 calltakers ask, the more information they can pass on to the emergency personnel responding to your 9-1-1 call. This information allows the emergency personnel to more accurately prepare for your emergency. In addition, when dealing with medical calls many 9-1-1 calltakers are trained to give emergency pre-arrival instructions. These instructions start the emergency response to the situation immediately.