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Why is syslog message rejected even from a registered ACS server?

April 26, 2017ACS message registered server syslog

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Why is syslog message rejected even from a registered ACS server?

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A. Check if the: •DBServer service provider is running when you register an ACS server, or edit the ACS server entry. •Syslog message is a duplicate of a message sent from the ACS server configured with the registered remote logging ACS server.