Why is SpyAgent not logging my incoming/outgoing mails?
First, make sure you have the email logging option turned on in SpyAgent’s logging options. Second, if you are on dialup this feature will not operate – it is only usable by users with ‘always-on’ internet connections (ie: dsl, cable, network connections). Third, make sure you are using POP3/SMTP emails – webmail (like Hotmail) is not logged by the email logging feature in SpyAgent (webmail is logged separately, in the website content logs).