Why is SMS better than email for alerts and notifications?
• A: • Although email provides a quick solution, sending messages via email still has many hidden drawbacks, including speed, assurance, error checking, features, and consistency. These issues were addressed in the March 27 article at http://www.15seconds.com/Issue/010327.htm, by OpenMarket Director of Connectivity & Applications Development Joe Lauer, and are summarized below: Speed and Reliability – By its original design, email was not intended to become a quick system. As a result, most text-messages that are sent through email experience latency problems ranging from 1 minute to 2 hours. This estimate also assumes that an SMTP server will not go down somewhere along the path of the email. Email travels through multiple servers on its path towards its final destination. Each stop along the way adds latency times and increases the number of opportunities for error. OpenMarket SMS messages go from the software directly to our network and out to the mobile user’s carrier, greatly dimi
