Why is return fraud so difficult to detect and how will AUGITS deter the problem to benefit both consumer and retailer?
A2. Return fraud is an invisible form of larceny that is hard to identify because it is so often behind the scenes and out of sight. Therefore, security cameras, store detectives, store employees and loss prevention departments cannot detect schemes of this nature. AUGITS is specifically designed to deter these various forms of larceny, resulting in a measurable decline of fraudulent return transactions. Customers benefit from a return policy system that is clear and consistent, thus reducing prices hikes to cover losses.
