Why is remote support better than other computer repair options?
Almost all computer support options have always been to wait on hold with a PC or software vendor, take your computer to a repair shop and wait for what seems like forever for your PC to be repaired (costly) or to wait days for a technician to visit your home. Remote computer support can allow us to interact directly with your computer. Therefore you don’t have to try to understand complicated telephone instructions on how to fix your computer. In this way our technicians can identify and resolve problems faster, which costs you less. You, like many of our customers don’t have time to figure out what’s wrong with a PC or network, and would rather have an experienced technician look at the PC. Also, with Roland Technology, there’s no waiting on hold or the need to call multiple vendors for support. Remote computer support is less expensive, easier to use and much more convenient than any other computer support or repair options.
