Why is Rapport better than a management framework (i.e., Openview, Unicenter) for managing the terminals?
Rapport is designed to specifically manage thin client terminals. It has been designed with managing terminals in mind. Management frameworks are designed with a broad scope of network management in mind. They are primarily designed to “monitor” network equipment in order to help keep the network up and running. Rapport on the other hand is primarily designed to “manage” the software and configuration of the terminals. An SNMP management tool such as Openview can manage some thin client terminals, such as the Winterm 3000 series terminals. However this requires advanced SNMP scripting tools and each customer must create the scripts that they are going to use. This approach defeats the simplicity that thin client terminals provide. Rapport, because it provides all of the management tasks needed for thin client terminals, is the right solution for managing thin client environments.