Why is providing the Customer Service Center my license plate number(s) important?
Should your toll tag not read at the lane, the toll will be applied to your account by matching the license plate information. This information should be kept current in order to prevent violation notices from being sent to you. You will be responsible for tolls charged to your account based on the identification of your license plate number, unless you notify us of changes to your license plate number(s).
Should your toll tag not read in the lane, a photo of your license plate will be taken. The toll amount will then be deducted from your account by matching the license plate information in the photo with the license plate information on file with FasTrak. If there is no match, a violation notice will be sent to the registered owner of the vehicle in the photo. As such, your vehicle information should be kept current with FasTrak in order to prevent violation notices from being sent to you. You will be responsible for tolls charged to your account based on the identification of your license plate number, unless you notify us of changes to your license plate number.
