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Why is Oracle not migrating the Alliance Wide customers to Premier Support on December 1, the same timeframe as the Standard Support and Enterprise Wide Support customer migration?

April 26, 2017customers december 1 migrating Oracle Premier standard support timeframe wide

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Why is Oracle not migrating the Alliance Wide customers to Premier Support on December 1, the same timeframe as the Standard Support and Enterprise Wide Support customer migration?

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The Hyperion Alliance Wide customers had some additional components of support that are included within their support agreements. Oracle will continue to honor those commitments until the Alliance Wide customer’s support renewal date.