Why is only a customer “opt-out” option proposed?
The CCA law (AB117) requires the customer opt-out approach. The opt-out approach is a way to ensure a critical mass of customer load to make the CCA viable without mandating that any customer be part of the CCA. The law also defines a clear process and time period for customer notification to ensure customers are aware of, and have a simple method to opt out. Customers would be provided with four notices and opportunities to opt-out of the program without penalty of any kind, twice within the 60 days prior to enrollment, and twice within the first two months of service. After this time, a customer would still have the right to choose between MCE and PG&E.
