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Why is my Sophos Anti-Virus shield grey?

anti-virus Grey Shield sophos
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Why is my Sophos Anti-Virus shield grey?

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With Sophos open, • Click on Configure Sophos Anti-Virus • Click on the Configure menu • Select On-access scanning • Click the Options tab • Scanning level should be set to Normal • Click on the Scanning tab, under Scanning make sure there is a check mark in front of “Enable on-access scanning for this computer”

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