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Why is my scanner disconnected in DataLink™?

April 26, 2017disconnected scanner

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Why is my scanner disconnected in DataLink™?

2 Answers

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From DataLink’s™ menu, click on Scanner and then Find Scanner. If DataLink™ still does not show the scanner is connected, check to make sure that the scanner is plugged into the computer. Make sure that the scanner is not plugged in with both the serial and USB cable. If the scanner still cannot be found your scanner driver(s) may have been improperly installed. Contact Technical Support at 800.827.9219.

0

Posted

From DataLink’s™ menu, click on Scanner and then Find Scanner. If DataLink™ still does not show the scanner is connected, check to make sure that the scanner is plugged into the computer. Make sure that the scanner is not plugged in the USB cable. If the scanner still cannot be found your scanner driver(s) may have been improperly installed. Contact Technical Support at 800.827.9219.