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Why is my online balance different from the financial aid statement I received from the Business Office?

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Why is my online balance different from the financial aid statement I received from the Business Office?

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Courses charge to your account as they start, so your online account will reflect only the courses you have already taken or are currently taking. The financial aid statement, that we prepare for you in the Business Office, reflects your entire loan period and will include courses that you haven’t yet taken and therefore have not yet charged to your online account. A financial aid student will frequently notice a credit balance on his/her account. This is for courses that are in the current loan period, but have not yet started, hence, not yet billed to your account. The financial aid statement prepared by the Business Office gives the best total picture of a student’s loan period along with any shortfalls or overages.

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