Why is my offline payment at the post office or biller counter still displayed as outstanding in my PayBills Malaysia account?
[ top ] PayBills Malaysia’s database is not connected to the biller’s customer information system. Therefore, your payment will appear as outstanding in your PayBills Malaysia’s account. Your payment will only be reflected the following month when the billers provide your new bill. Please contact the respective biller’s customer service for your latest balance. For example, your January bill was paid after the beginning of the February billing cycle. Hence your January payment would only be reflected in your March Bill.
