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Why is my instrument giving poor performance after installing an ACTIVE FILM Multiplier?

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Why is my instrument giving poor performance after installing an ACTIVE FILM Multiplier?

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Poor performance after installation is almost always related to a problem with the instrument rather than the Electron Multiplier. Instrument performance is seldom different compared to before the multiplier change and in our experience, the vast majority of cases have a problem that is not related to the multiplier. A true difference in performance is often related to maintenance that is done by the operator on the mass spectrometer at the same time as installing a new multiplier (“since the system is open anyway, why not do everything”).

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