Why is my Freshmatic not spraying any fragrance?
If no spraying occurs after switched on for 15 seconds place switch on the inside of device to “OFF”. Remove the aerosol refill and push the red lever up. Direct the device away from your face. Set the device by setting the fragrance intensity control to the needs of your home. When activated, a one second green light indicates that the device is working and it will spray after a delay of 15 seconds. If there is no green light, check the batteries are inserted correctly. Close the device and place it where chosen ensuring it is fixed securely.
If no spraying occurs after switched on for 15 seconds place switch on the side of device to “OFF”. Remove the aersol refill and push the red lever up. Direct the device away from your face. Set the device by setting the fragrance intensity control to the needs of your home. When activated, a one second green light indicates that the device is working and it will spray after a delay of 15 seconds. If there is no green light, check the batteries are inserted correctly. Close the device and place it where chosen ensuring it is fixed securely. If the red light flashes immediately after inserting the refill an unapproved refill has been detected. Please call the customer service helpline on 0845 769 7079 for more information.