Why is my FlipShare TV base not detecting my USB Key?
• The TV Base and USB Key are too far apart from each other. • Obstructions (i.e. walls, floors, ceilings and appliances) between the two devices can also affect the connection between the USB Key and TV Base. For more information about low wireless signal connection, click here. • You have not installed the FlipShare TV software to your computer. To know how to install FlipShare TV software to your computer, click here. • The USB Key is not properly connected to your computer. • Your computer is on sleep or standby mode. Try configuring your computer’s sleep and standby mode settings. • Wireless signals from other devices can affect the connection between the USB Key and TV Base. 18. How do I remove a video from a Flip Channel Server? To remove a video from a server, it needs to be escalated to the Flip Video Support. You can request for removal of a video by calling their headquarters in Irvine, California. The Flip Support Team will be glad to take your call Mondays through Fridays
