Why is my E-ZPass transponder not working?
There can be a few reasons why your transponder isn’t working properly, such as: • You ran out of funds in your account. • Your transponder’s battery is running low. • Your transponder is improperly mounted. • Your transponder or payment has not been recorded at the lane. It can take up to 24 hours for new accounts, payments, and new transponders to be activated and reflected at Virginia toll plazas, and up to 48 hours out of state. Please contact a Service Center for help troubleshooting.
