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Why is My Account not being recognised?

April 26, 2017my account recognised

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Why is My Account not being recognised?

1 Answer

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Posted

Please check that you have correctly entered your username and password. Your password is case-sensitive; please make sure your Caps lock is not on by mistake. If you have forgotten your password, please visit the Forgotten password page to be sent your password by email. If your problem persists, please contact the Active Kids helpline on 0844 415 8440.