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Why is my account active despite the fact that we’ve sent in requests to have them inactivated?

April 26, 2017active fact inactivated my account requests sent

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Why is my account active despite the fact that we’ve sent in requests to have them inactivated?

1 Answer

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Before a research account can be inactivated, its budget balance and cash balance must both be zero. RTA must resolve any cash imbalance prior to inactivation, which requires considerable effort, especially if the account activities go back several years.