Why is motivation important?
A. Motivated providers are those who have incentive, are driven, and have inspiration to provide quality family planning services. Staff need to feel recognized and rewarded for their efforts. Even in low-resource settings, managers can take action to understand staff issues and reward them for a job well done. Strategies to improve job satisfaction and worker morale may include praise, financial incentives, or inspiring role models. “We’re trying to look into motivation in terms of being really good at what they do and having some sort of recognition.” -Irina Yacobson, Assistant Medical Director, FHI [Listen to this interview] Q. Why is it important to keep service delivery guidelines up to date? A. Program guidelines include service policies and standards that specify the services offered, provider qualifications, and acceptable levels of performance, as well as clinical protocols and management procedures. Well-designed guidelines improve consistency of service delivery, reduce barr
