Why is manageStar better than other Service Delivery Management solutions?
Point solutions currently in use today cannot fully address the challenges inherent in Service Delivery Management because they are not designed for a holistic service process. Service Delivery Management takes place within a complex ecosystem made up of many different business units, technology suppliers and outsourcers. These point solutions have sought to build bridges between individual processes, but only manageStar has delivered a comprehensive solution that spans the entire spectrum of service automation. By stitching together all of the essential service elements: the people needing service, the locations where service takes place, the assets required and the agreements that govern service delivery. manageStar can manage the entire service delivery lifecycle.
